DELIVERY
Orders are sent by Royal Mail.
Royal Mail track48 with signature
UK mainland is £3.39. (within 2-3 working days)
International Shipping is £15-50. (10-14days)
Royal Mail International Tracked
It is important before placing your order that you contact us, so we can clarify the goods that we can dispatch to your Country. The 8 Rainbow would like to apologies for this inconvenience this may cause.
Return
We lovingly check each item before we ship them out to you, but on the occasion, please select carefully and consider these facts before making your purchase as we do not offer refunds or returns.
Non-Faulty Returns:
Returns are only accepted for faulty or cosmetically defective items.
Faulty Returns:
If you receive a faulty product or flawed crystal within 14 days, email immediately. We'll assess the issue and resolve it within 24 hours if deemed faulty.
Conditions for refunds/replacements:
-Report fault within 14 days of receiving the product.
-Verification of fault requires photographs.
-Replacement with free shipping or full refund (including shipping).
-Shipping refund adjusted if product was shipped with others.
Incorrect Orders:
Email within 14 days for wrong or missing products.
Correct product will be sent with free shipping.
Return shipping covered if incorrect product must be returned.